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Frequently Asked Questions

I want to live at The Lodge on the Trail. What do I need to do now?
We are so excited that you have chosen The Lodge on the Trail as your home away from home! Securing your spot with us is as easy as visiting our website. Apply, pay your application fee, and sign your lease, all online from anywhere in the world! Be sure to have a copy of your driver's license or photo ID, and payment method to complete your application.

If applying in person is more your speed, we're here to help! You can complete the lease signing process with a staff member by scheduling an appointment, or simply walking in during office hours. We'll complete all the necessary paperwork and go through your lease with you, which takes about 30 minutes.

What does my rent installment include?
Your rent installment includes cable, Internet, water, trash, and sewer.

What are my lease options?
We offer 12-installment leases. We occasionally offer a limited number of short-term leases, as well. Please contact the leasing office for more details. 
What if I need roommates?
We offer a roommate matching service. Each resident will complete a detailed roommate profile questionnaire. The Lodge on the Trail will then match roommates who are most compatible based on the responses regarding their lifestyle.

How do I pay the rental installment or any other fees?
Payments can be made online by credit card (Visa, Mastercard, Discover), debit card, and E-check.

We also accept checks and money orders in the office.

Do I have to pay a move-in fee or application fee when I sign my lease?
Yes, there is a $35 application fee.
If I am over 21, do I need to have a guarantor?
We offer two different approval methods at The Lodge on the Trail.  If you choose a guarantor, they must be at least 25 years old, a resident of the United States and have an SSN.

If you do not have a guarantor, a one-time payment equal to the last two installments of your lease is due within 14 days of signing.

Can other people take over my lease?
Yes, someone can take over your lease. There is a $500 fee. The new resident must apply and complete a lease agreement.  Approval by management is needed to successfully transfer the lease over.

What should I bring?
  • Bedding – Queen or extra-long full-size sheets. Standard mattresses are provided on every bed. We recommend purchasing a mattress pad or topper if you need additional support. 
  • Bathroom Accessories - shower curtain, towels, etc
  • Kitchen Accessorties - pots/pans, silverware, dishes, etc

What size are the beds?
The beds at The Lodge on the Trail are full-size. We recommend purchasing full size or queen sheets for your bed. Standard mattresses are provided on every bed.

*We recommend purchasing a mattress pad or topper if you need additional support. 

What type of Internet is included?
The Lodge on the Trail offers wireless Internet provided by Xfinity throughout our community. 

What do I need to hook up my computer to the Internet?
The wireless internet service is active in your apartment as soon as you move in. You will simply need to create an account and register all of your internet-enabled devices. 

What are the hours of the fitness center?
Our fitness center is open 24 hours a day, 7 days a week. Residents can access the fitness center at any time using their key fob.

Is parking available?
Yes! We provide ample resident and guest parking and it is FREE. Residents may purchase a designated/covered carport for $30 per month.
What if I have an emergency maintenance problem?
The Lodge on the Trail has 24-hour emergency maintenance that is provided by our experienced maintenance team.